What makes the relationship between designer and client work?

Client images

As the owner of a graphic design agency is Sydney I often get asked what is the secret to our success… I think and believe it comes down to the relationships we have with our clients. This is what I think…

Projects run smoothly when both the client and the designer are on the same page.To ensure that both parties are on the same page the designer or the account manager need to ask a lot of questions. Asking as many questions as possible is key to delivering a design project that meets expectations. It doesn’t matter what you are working on, be it a logo design re-branding a company, or creating a stunning new packaging design for a new product or a simple and straight forward brochure design. As a graphic designer you need to be 100% clear on the creative direction. Interpretation generally only goes wrong if the creative brief isn’t thorough.
What are your thoughts in creating the perfect synergy between graphic designer and client?